Manage resources
Workforce and technician operations
Match work to the people who can do it, record the time honestly, and see where capacity actually goes.
Vlatrix holds the technician roster with skills, certifications and availability, assigns work-order tasks against real capacity, records clock-on time per task, and reports actual versus estimated labor by technician, job type and location.
The problem
Capacity is guessed, not measured
Shops promise delivery times based on a feeling about how busy the floor is, and only discover the truth when a job runs late.
- Assignments made verbally and forgotten.
- No record of which technician did which operation.
- Labor time reconstructed at the end of the week.
- Skills and certifications tracked on a wall chart.
How it works
Roster to reported hours
- 01
Maintain the roster
Technicians, skills, certifications, shift patterns and location assignment.
- 02
Assign against capacity
Work-order tasks are assigned with duration, required skill and priority visible.
- 03
Record time at the task
Technicians clock on and off individual operations from the job record.
- 04
Report and adjust
Actual versus estimated hours, utilization and job-type performance inform scheduling.
What you get
Capabilities in this area
Skill-aware assignment
Route diagnostic work to the technicians qualified to handle it.
Technician view
A focused list of assigned tasks with context, parts status and priority.
Time and attendance
Task-level clocking that produces defensible labor records.
Performance reporting
Utilization, efficiency and rework signals by technician and location.
By role
What changes for each person
Technician
A clear queue with the context to start work immediately.
Service manager
Assign confidently and see when the floor is genuinely full.
Shop owner
Understand where labor hours go before they turn into a margin problem.
FAQs
Frequently asked questions
Ready to move forward?
See the shop-to-fleet workflow
A personalized walkthrough of Vlatrix against your own operation. No pressure, no scripted pitch — bring the questions your team actually has.